Cavoo Privacy Policy
Last updated: 2026-09-29 · Effective: 2026-09-05 · Platform: iOS (Global) · Bundle ID: com.szsoft.note
Introduction
Cavoo (“the App”, “we”, “us”) is an AI-assisted voice note application operated by Softwell. This Policy explains what information we collect, how we use it, and the choices available to you.
This English Policy applies to the Global iOS build of Cavoo (Sign in with Apple / Google, Apple In-App Purchase, Firebase diagnostics). By using the App you agree to this Policy and our Terms of Use.
We do not use your data for third-party advertising tracking. Our App Privacy declarations list Tracking: No.
1. Data We Collect
1.1 Account & profile
- Sign in with Apple: Apple user identifier and any name/email you choose to share.
- Google Sign-In (Global build): Google account identifier and basic profile fields you authorize.
- Profile: display name and avatar if you set them.
1.2 Content you create
- Voice recordings and related audio you record or import.
- Transcripts, speaker labels, AI summaries, notes, folders, archives, and to-dos.
- Files you upload for transcription or analysis when you use those features.
1.3 Device, usage & diagnostics
- Device model, iOS version, app version, language/region, and similar technical data needed to run the service.
- Pseudonymous device/app identifiers used for quotas, abuse prevention, and analytics.
- Product interaction events and crash/performance logs (Firebase Analytics / Crashlytics on Global builds, when configured).
- Purchase / subscription status needed to unlock Pro / Max entitlements (via Apple).
1.4 What we do not collect for ads
We do not sell personal data. We do not collect the advertising identifier (IDFA) for cross-app tracking. We do not require precise location for core features (any location use is optional and described at permission time).
2. Device Permissions
Permissions are requested only when a feature needs them. You can change them in iOS Settings.
| Permission | Purpose in Cavoo |
|---|
| Microphone | Record voice notes and live transcription |
| Speech recognition | Convert speech to text |
| Photo library / camera | Choose or capture an avatar; save exported images when you ask |
| Media library | Pick audio files to import |
| Calendars | Create to-do reminders |
| Notifications | Reminders and service notices (optional) |
| Biometrics (Face ID / Touch ID) | Optional app lock you enable in Privacy settings |
3. How We Use Data
- Provide live and file-based speech-to-text (including processing by Microsoft Azure Speech).
- Generate AI summaries, speaker separation, and action items / to-dos.
- Store and sync notes and media when cloud features are used (object storage such as Alibaba Cloud OSS).
- Authenticate you, manage Free / Pro / Max quotas, and process Apple subscriptions.
- Improve reliability, debug crashes, prevent abuse, and provide customer support.
- Honor optional on-device privacy controls (e.g. biometric lock, background blur, screen-capture protection) that stay on your device.
4. Storage, Sync & Retention
- On device: notes and media are stored locally for offline use and performance. Signing out does not immediately delete that account’s recordings and transcripts on this device; switching accounts keeps them isolated. Unsynced content cannot be recovered after you uninstall or clear app data.
- Cloud: when you use sync / upload / transcription features, content is transmitted to our servers and related processors over HTTPS.
- Speech processing: audio may be processed temporarily by Azure Speech to produce transcripts.
- Deletion: deleting a note or file in the App removes associated server copies in the normal course of operation (subject to short-lived backups and legal requirements). You may delete your account in Profile; we then delete or anonymize account-linked data within a reasonable period.
5. Third Parties
| Provider | Role |
|---|
| Apple | Sign in with Apple, App Store, In-App Purchase, optional Apple speech APIs on device |
| Google | Google Sign-In (Global build) |
| Microsoft Azure Speech | Speech recognition / transcription |
| Alibaba Cloud OSS | File and media object storage |
| Firebase (Analytics / Crashlytics) | Usage analytics and crash reporting (Global build) |
| AI / LLM providers configured on our backend | Summaries and related text generation from your content |
These providers process data only as needed to deliver their services under their terms and our agreements. The China-region build may use additional regional SDKs (e.g. analytics or carrier login); those are covered by the Chinese privacy materials linked in that build.
6. Your Choices & Rights
- Access, edit, export, or delete notes in the App.
- Delete your account from Profile (where available).
- Revoke microphone, calendar, photos, and other permissions in iOS Settings.
- Manage or cancel auto-renewable subscriptions in Settings → Apple ID → Subscriptions.
- Contact us to request access, correction, or deletion where required by applicable law (including GDPR/CCPA-style requests where they apply).
7. Children
Cavoo is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe a child has provided data, contact us and we will take appropriate steps.
8. International Transfers
Our service endpoints are hosted at note.guanqingai.com. Depending on your location, processing may involve transfers to countries where our infrastructure or processors operate. We use contractual and technical safeguards appropriate to the transfer.
9. Changes
We may update this Policy. The “Last updated” date will change, and material updates may also be noticed in the App where required.