Cavoo Terms of Use

1. Acceptance

By downloading, accessing, or using Cavoo (“the App”), operated by Softwell, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the App.

2. The Service

Cavoo provides AI-assisted voice recording, real-time and file transcription, speaker labeling, summarization, to-do extraction, and note management.

• Features may depend on your plan (Free / Pro / Max) and remaining monthly quotas for real-time vs file transcription.
• We may modify, suspend, or discontinue features with reasonable notice where practicable.
• AI and speech outputs can be incomplete or inaccurate—verify important content yourself.

3. Accounts

• The Global iOS build supports Sign in with Apple and Google Sign-In (when configured).
• You are responsible for activity under your account and for keeping access to your Apple / Google account secure.
• You must provide accurate information and comply with applicable laws. You may delete your account in the App’s Profile section where that option is available.

4. Your Content

You retain ownership of content you create (recordings, transcripts, notes, uploads). You grant us a limited license to process, store, transmit, and display that content solely to operate and improve the App—for example speech recognition, AI summarization, sync, and backup. Content stays on your device by default; cloud sync is optional and member-controlled. Signing out does not immediately delete that account’s on-device recordings and transcripts.

Do not upload or record unlawful, infringing, or harmful content, or content you do not have rights to process.

5. Subscriptions & Payments

Paid features are offered as auto-renewable subscriptions through Apple In-App Purchase (StoreKit). Plan names, prices, and quotas shown in the App Store / App at purchase time control.

• Typical plan families: Pro and Max, with monthly, semi-annual, and/or annual periods as listed in the store.
• Payment will be charged to your Apple ID account at confirmation of purchase.
• Subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period.
• You can manage and cancel your subscriptions by going to your Account Settings on the App Store after purchase.
• Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription.
• The App sells auto-renewable Pro and Max subscriptions, plus optional consumable packs for extra live-transcription and file-transcription minutes. Speaker-identification packs are not sold. Minutes and prices on the membership screen and at Apple checkout control.
• Renewals, cancellations, and refunds are governed by Apple’s terms and our Membership & Subscription Terms.

6. Acceptable Use

• No reverse engineering, scraping, or automated abuse of APIs beyond normal App use.
• No attempts to bypass quotas, payment, authentication, or security controls.
• No use that infringes others’ rights, violates law, or harms the service or other users.

7. Intellectual Property

The App, branding (including “Cavoo”), software, and related materials are owned by Softwell or its licensors. These Terms do not transfer ownership of our IP to you.

8. Disclaimer & Liability

The App is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, and we are not liable for indirect, incidental, special, or consequential damages arising from use of the App. Mandatory consumer protections in your country of residence still apply.

9. Termination

You may stop using the App at any time. We may suspend or terminate access for Terms violations, unpaid / invalid subscriptions affecting paid features, abuse, or legal requirements. Sections that by nature should survive will survive termination.

10. Governing Law

These Terms are governed by the laws applicable to the operator of Cavoo, without regard to conflict-of-law rules, except where mandatory local consumer law requires otherwise.